Turning Customer Challenges Into Triumphs: Idelsoft and ProHouseKeepers
Description
In the heart of Tampa Bay’s vibrant startup ecosystem, a unique challenge presented itself—a challenge that would eventually lead to a rewarding partnership between Idelsoft and ProHouseKeepers.
Pro Housekeepers is a website that connects customers with vetted and professional house cleaners. Idelsoft developed an application, allowing customers to easily book and manage their cleaning services from their smartphones or tablets.
Pro Housekeepers is a website that connects customers with vetted and professional house cleaners. Idelsoft developed an application, allowing customers to easily book and manage their cleaning services from their smartphones or tablets.
Challenges
One of the main challenges was creating a user-friendly and intuitive app experience for booking cleaning services. Customers needed to be able to quickly view available time slots, select their preferred package, and confirm the booking with minimal friction.
The Pro Housekeepers app had to streamline the process of scheduling a house cleaning service. Customers can view available dates and times, choose their desired cleaning package, and book their appointment directly from the app. The app also allows customers to manage their existing bookings, reschedule appointments, and leave feedback on completed services.
The Pro Housekeepers app had to streamline the process of scheduling a house cleaning service. Customers can view available dates and times, choose their desired cleaning package, and book their appointment directly from the app. The app also allows customers to manage their existing bookings, reschedule appointments, and leave feedback on completed services.
Service
Pro Housekeepers reached out to Idelsoft to build a robust web app that would provide customers with the same functionality and feel as its native apps.
To begin, the team at Idelsoft ensured it possessed a firm understanding of the existing native apps’ infrastructure and code, as well as the HTML infrastructure and code. Robust design work was initiated for the front end development of the mobile app user interface to recreate the native app’s look and feel. Idelsoft also spearheaded all backend API coding of new web app to ensure flawless functionality.
Technologies used:
To begin, the team at Idelsoft ensured it possessed a firm understanding of the existing native apps’ infrastructure and code, as well as the HTML infrastructure and code. Robust design work was initiated for the front end development of the mobile app user interface to recreate the native app’s look and feel. Idelsoft also spearheaded all backend API coding of new web app to ensure flawless functionality.
Technologies used:
- JavaScript
- Vue.js
- PHP
- Stripe API
- Wordpress
- Full Stack Developers
- UX Designer
- QA Engineers
- Project Manager
- Product Team
Result
By developing a convenient and user-friendly application, Pro Housekeepers has made it easier than ever for customers to access their cleaning services. The app's user-friendly interface and seamless booking process have contributed to the company's rapid growth and strong reputation for outstanding customer service. Customers appreciate the ability to book and manage their cleanings on-the-go, while Pro Housekeepers benefits from increased bookings and customer loyalty.
If you want to grow your business at your own pace and build a team, Idelsoft can help. We have a strong expertise that specializes in finding great tech talent and making your company stand out. Get in touch today to see how we can support your tech scaleup.
If you want to grow your business at your own pace and build a team, Idelsoft can help. We have a strong expertise that specializes in finding great tech talent and making your company stand out. Get in touch today to see how we can support your tech scaleup.